Refund policy


Return & Refund Policy 

All purchases include a 30-day limited warranty covering manufacturing defects.

This warranty ensures the product functions as intended under normal use at the time of delivery.

1. What is Covered

We will provide a replacement or resolution if:

  • The product arrives damaged or has a manufacturing defect

  • A technical malfunction occurs under normal use within the warranty period

All claims require clear photo or video evidence for verification.

2. What is NOT Covered

We do not accept returns, refunds, or exchanges for:

  • Change of mind after purchase

  • Personal preference or expectation differences

  • Comparison with other brands, stores, or third-party products

  • Minor variations in color, size, packaging, or appearance

  • Misuse, improper handling, or damage after delivery

3. Warranty Terms

The 30-day warranty applies only to manufacturing defects under normal usage conditions.

It does not cover subjective dissatisfaction or external comparisons.

4. Resolution Options

If a valid claim is approved, we may offer:

  • Product replacement

  • Store credit

  • Partial or full refund (based on case evaluation)

The resolution method is determined by the store after reviewing the claim.

5. Fraud & Disputes

We reserve the right to reject any claim that appears fraudulent or inconsistent with order records.

All transactions are fully documented. In case of disputes or chargebacks, we may submit shipping proof, payment records, and communication history to the payment provider.